Ken is an awesome leader. It is obvious that he wants each of his agents to realize their highest level of success. He does everything possible to help us to reach our goals. He is professional, kind, and high-energy. Also a law school grad, so a great source of knowledge for the more complicated issues that we encounter. He is ALWAYS available. If he is not available in person at that moment, then you will know how to reach him. I cannot say enough good things about this great coach!